Oh CrumzA little help for your jar.
Contact jamesjtriggs@gmail.com. Include your app version, iOS or Android version, what happened and the steps that reproduce it. Please do not send bank details, passwords or your full backup by default.
Does tapping move money?
No. The app records a fine. Record a payment only after you have put money aside yourself, using a method of your choice. The app does not verify that payment or know where the money went.
How does the trial work?
Try all features for 14 days from your first saved fine or check-in. Full Unlock is a one-off purchase that continues new tracking and the extras after the trial. No subscription or automatic charge. Reading, corrections, manual payment records, backup, import and deletion remain available. If the store cannot offer a purchase, basic primary-jar tracking remains available for now. The trial is local to this installation and is not a paid entitlement.
How do I fix a mistake?
Tap Undo after adding a fine, or use Settings → View and correct records. Removing a paid fine first voids its linked payment and reopens the other allocated fines. This changes app records only.
Why do I already have badges?
Starter badges recognise creating a jar, naming it and saving your fine. Quiet-day badges come from daily check-ins, not from adding more fines. Today’s swear-free check-in counts once the day is over. Missing check-ins do not automatically count as quiet days.
How do weeks work?
Weeks run Monday to Sunday. A fine keeps the local date and week captured when it was added, even if you travel later. Weekly fines and payments recorded that week are separate from lifetime outstanding.
How do I change phones?
On your old phone, export a free backup in Settings. Move that JSON file securely, then restore it on your new phone. Import replaces the current records and leaves reminders off. There is no automatic account sync. Check the restored totals before deleting the old copy.
How do I restore Full Unlock?
Use Restore purchases with the same Apple or Google account on the same store platform. Restoration does not move between Apple and Google stores and does not recover jar records. A pending purchase may require store approval. Contact support if the store shows a completed purchase but restoration fails.
Why did my reminder not arrive?
Check the app’s reminder switch and your phone’s notification permissions, Focus settings and battery restrictions. Delivery is approximate. Open Week whenever you want to see the summary. The default reminder is Sunday at 18:00 local time.
What if the app will not open my records?
Use Try again first. Do not uninstall or clear app storage if your records matter. If you have a backup, keep an untouched copy. Contact support with the error and platform details. Support cannot recover records from a publisher database because there is none.
How do I delete everything?
Use Settings → Delete all jar data. This removes local jars, records, achievements and settings and cancels the reminder. It does not cancel Full Unlock, remove a store receipt or erase exported files. Delete exported backups from their saved locations yourself.
How do I request a refund?
Use the purchase history and refund process provided by Apple or Google. The platform decides refund eligibility. Contact support for app problems, and do not include card or banking details.